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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lucero Quinitiva

Lucero Quinitiva

November 4, 2024

5  out of  5
rating by Lucero Quinitiva
"Me gusta mucho la experiencia con los seguros de State Farm aparte el Servicio al Cliente que presta la señorita Lianne me parece excelente."
We responded:
"¡Muchas gracias por tu fantástica reseña, Lucero! Estamos encantados de saber que tuviste una experiencia positiva con nuestra oficina y que Lianne te brindó un servicio al cliente excepcional. Ella realmente se esfuerza por nuestros clientes. Apreciamos mucho tus comentarios y siempre estamos aquí para ayudarte con lo que necesites. ¡Gracias por confiar en nosotros!"
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Claudia Palidda

October 28, 2024

5  out of  5
rating by Claudia Palidda
"Excellent treatment and very professional. She is so good and patient. I highly recommend her to get the help that you need. Thank you so much Mary"
We responded:
"Thank YOU Claudia . We truly appreciate your kind words!"
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Elliot Ettenborough

October 22, 2024

5  out of  5
rating by Elliot Ettenborough
"If you want a phenomenal Agent, call Mary ASAP. Mary Dixon sets the bar for being truly remarkable. She embodies the epitome of what it is to be the connector that bridges the gap between insurance and relationships to positively impact peoples lives. Mary drove 13 hours each way from Fort Myers, FL to East Tennessee after Hurricane Helene caused so many such terribly unexpected losses to deliver a uHaul sized donation to ensure Mamas have formula to feed their babies, to provide food to those when grocery stores have been cleared out, to provide camping gear, travel and hygiene necessities to those who have been displaced from flooding. The list goes on. Simply put, she's incredible. Now... if Mary's willing to go this far and help this much for Appalachia 13 hours away, imagine what she'd do for you to ensure your family is protected and taken care of and what she continues to do regularly for her loved customers. If you haven't yet, this is your sign to call Mary."
We responded:
"Oh my gosh…. Elliot thank you 💜 you have made my day, week, month and maybe year ! You all are truly special. Thank you for allowing me to help and thank you for your work that you have put into helping the people of NC and TN"
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Reniel

September 18, 2024

5  out of  5
rating by Reniel
"I've had a great experience with State Farm. Their customer service (Nashabel) is responsive and helpful, always answering my questions quickly. The coverage options are flexible and affordable, giving me peace of mind on the road. I appreciate how transparent they are about their policies. I highly recommend them for anyone looking for reliable auto insurance.""
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience and that we provided you with responsive and helpful service. It’s our priority to offer flexible and affordable coverage options that give our customers peace of mind. Your recommendation means a lot to us, and we’re here to assist you whenever you need! Safe travels on the road!"
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Sammy G

August 31, 2024

5  out of  5
rating by Sammy G
"I have been a client for about 3 years now and really appreciate the friendly and helpful customer service I receive doing business with their agency. After the cat 5 hurricane that passed right over my house last year I was having some trouble getting the dealership to communicate with the insurance company and the owner was happy to get involved and take care of my issue personally. She had to physically drive to the dealership 20miles away and meet with the estimator at the collision center to get my unique issue resolved and was happy to do it. I really appreciate them all over at this office!"
We responded:
"Thank you so much for taking the time to share your experience with our agency, Sammy! Your kind words truly make our day! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs! We appreciate you!"
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Danny Phan

August 28, 2024

5  out of  5
rating by Danny Phan
"Thank you so much for your service Lianne"
We responded:
"Thank you for your kind words! We're thrilled to hear that Lianne provided you with such great service. She truly goes above and beyond for our customers. If you need anything else or have further questions, don't hesitate to reach out. We're here to help!"
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Andrew Lacy

August 27, 2024

5  out of  5
rating by Andrew Lacy
"New customer of a few months after a record of accidents. I called and they got back with me instantly. Helped guide me through everything I qualified for and gave me affordable insurance. Ive spoken to a few different people Brett, and some other workers over the phone and have had a very pleasant experience as a customer with them. They also have people that speak spanish to accommodate for language barriers."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team. It's great to know that we could guide you through the process and help you find affordable insurance options that meet your needs. We strive to provide excellent customer service, and we're glad that Brett and our other team members could assist you effectively. We also take pride in our diverse team, ensuring that we can accommodate all our customers, including those who speak Spanish. If you ever need anything else, don’t hesitate to reach out."
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Logan Hammer

August 27, 2024

5  out of  5
rating by Logan Hammer
"Mary Dixon at State Farm provides outstanding service! Her expertise and dedication make navigating insurance effortless. She’s always quick to respond and offers personalized solutions. Highly recommended for anyone looking for insurance help!"
We responded:
"Thank you so much for your kind words! We're delighted to hear about your positive experience with Mary. She truly embodies our commitment to providing exceptional service, and we're glad her expertise made navigating your insurance needs effortless. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, don't hesitate to reach out. We’re here to help!"
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Kara Ryan

August 27, 2024

5  out of  5
rating by Kara Ryan
"Exceptional service! They were knowledgeable, responsive, and made the insurance process straightforward and stress-free. Highly recommended for anyone looking for reliable and friendly insurance support."
We responded:
"Thank you for your fantastic review! We're so glad to hear that you had an exceptional experience with our team. Providing knowledgeable and responsive service is our priority, and it’s wonderful to know that we could make the insurance process straightforward and stress-free for you. Your recommendation means a lot to us! If you ever need assistance in the future, we're here to help."
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Alexander Camacho

August 27, 2024

5  out of  5
rating by Alexander Camacho
"From the moment I walked in, I felt welcomed and cared for. Mary Dixon was incredibly helpful, patiently explaining my options and making sure I had the right coverage. The team is professional, kind, and truly committed to the community. I couldn’t be happier with my experience here—highly recommend!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that you felt welcomed and cared for from the moment you walked in. Myself and my team strive to provide personalized service, and it's wonderful to know that I was able to help you understand your options and find the right coverage. We take pride in being a part of the community and are grateful for your recommendation. If you ever need anything in the future, please don’t hesitate to reach out!"
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Marliese Lojacono

August 24, 2024

5  out of  5
rating by Marliese Lojacono
"I am incredibly pleased with the service provided by Mary! From our very first interaction, I was met with exceptional care and professionalism. They took the time to thoroughly understand my individual needs and suggested tailored solutions that were just right for me. Every encounter has been a pleasure, and I appreciate their quick responses and willingness to go above and beyond. It’s clear that this agent genuinely values their clients. I wholeheartedly endorse this agent to anyone looking for reliable and friendly insurance guidance!"
We responded:
"I greatly appreciate your generous feedback! It’s wonderful to know that you found my service to be attentive and professional. I aim to fully grasp the unique needs of each client, so I’m thrilled that you felt understood and well cared for. Your recognition of my quick responses and commitment to going the extra mile truly warms my heart. Thank you for your strong recommendation; it inspires me to keep delivering top-notch support, and I'm excited to assist you with your insurance needs in the future!"
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Darly Garcia

August 23, 2024

5  out of  5
rating by Darly Garcia
"Servicio de primera calidad desde el principio hasta el fin"
We responded:
"Thank you for your great review! We're delighted to hear that you experienced top quality service from start to finish. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service in the future! ¡Gracias por tu excelente reseña! Nos alegra saber que experimentaste un servicio de alta calidad de principio a fin. Agradecemos mucho tu comentario y esperamos seguir brindándote un excelente servicio en el futuro. "
Profile photo of Luz Karina Abreu

Luz Karina Abreu

August 23, 2024

5  out of  5
rating by Luz Karina Abreu
"Servicio al cliente increíble! La agente que me atendió fue más allá para asegurarse de mi satisfacción. ¡Soy un cliente de por vida!"
We responded:
"Thank you for your incredible review! We're thrilled to hear that our agent went above and beyond to make sure you were satisfied. Your loyalty means the world to us, and we’re excited to have you as a lifelong customer! We look forward to serving you again in the future! ¡Gracias por tu increíble reseña! Nos emociona saber que nuestro agente hizo todo lo posible para asegurarse de que estuvieras satisfecho. Tu lealtad significa mucho para nosotros y estamos emocionados de tenerte como un cliente de por vida. ¡Esperamos poder atenderte nuevamente en el futuro! "
Profile photo of Elianny M. Rivas Reyes

Elianny M. Rivas Reyes

August 23, 2024

5  out of  5
rating by Elianny M. Rivas Reyes
"Very good! Best customer service experience I've had in a long time."
We responded:
"Thank you for your fantastic review! We’re delighted to know that you had the best customer service experience in quite some time. Your satisfaction means a lot to us, and we appreciate you sharing your feedback. We can’t wait to serve you again soon!"
Profile photo of Juan Manuel Valdez Reyes

Juan Manuel Valdez Reyes

August 23, 2024

5  out of  5
rating by Juan Manuel Valdez Reyes
"I've never experienced such outstanding customer service! Nashabel was knowledgeable, patient, and made me feel valued."
We responded:
"Thank you for your amazing feedback! We're so glad to hear that you had an outstanding experience with Nashabel. Providing knowledgeable and patient service while making our customers feel valued is our top priority. We truly appreciate your kind words and look forward to assisting you again in the future!"
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Josenny Reyes

August 23, 2024

5  out of  5
rating by Josenny Reyes
"Servicio rápido, eficiente y amable, realmente se preocupa por sus clientes."
We responded:
"Thank you for your fantastic review! We're delighted to hear that you experienced fast, efficient, and friendly service. Our team truly cares about our customers, and your feedback reinforces our commitment. We appreciate your support and look forward to serving you again! ¡Gracias por tu fantástica reseña! Nos alegra saber que experimentaste un servicio rápido, eficiente y amable. Nuestro equipo realmente se preocupa por nuestros clientes, y tus comentarios refuerzan nuestro compromiso. Agradecemos tu apoyo y esperamos poder atenderte nuevamente. "
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patino maria

August 23, 2024

5  out of  5
rating by patino maria
"Five stars isn't enough! Nashabel exceeded my expectations with their prompt and friendly service. Thank you!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Nashabel exceeded your expectations. Your kind words about our prompt and friendly service mean the world to us. We look forward to serving you again soon!"
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The World of Josh Adams

August 21, 2024

5  out of  5
rating by The World of Josh Adams
"They made the process simple and easy and ended up saving me $120 per month on my auto insurance. Thank you!"
We responded:
"Thank you for your positive review Josh! We're glad we could make the process simple and save you that $120 per month on your auto insurance. We appreciate your business and look forward to serving you in the future."
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Dan Willis

August 6, 2024

5  out of  5
rating by Dan Willis
"Very friendly and knowledgeable office. Communication is reliable and easy. Would definitely recommend."
We responded:
"Thank you for your review! We’re delighted to know that you had a great experience with us. Your feedback motivates our team to continue providing excellent service!"
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Alejandro Labañino

August 1, 2024

5  out of  5
rating by Alejandro Labañino
"Nashabel, muy buena experiencia y trato de su parte, me voy muy bien convencido y satisfecho de los servicios prestados, StateFarm, los mejores"
We responded:
"Gracias, Alejandro! "
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Ivan Enrique Herrera Rodil

July 2, 2024

5  out of  5
rating by Ivan Enrique Herrera Rodil
"Excelente atención Excelente explicación. Muchas gracias 100% recomendada"
We responded:
"Gracias Ivan!"
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Henry Romero

May 17, 2024

5  out of  5
rating by Henry Romero
"Great service! Nashabel Maraglino was amazing and very helpful in understanding what I needed in my policy and she made it very easy to transfer over to State farm from my previous insurance provider."
We responded:
"Henry, Thank you so much for taking the time to write this review. We appreciate you and are so happy and honored to have you as a customer ! Welcome to the family"
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Libardo Cano

April 22, 2024

5  out of  5
rating by Libardo Cano
"Una atención maravillosa . Gracias Lianne😊"
We responded:
"Gracias Libardo!"
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Mainelys Cayon

April 18, 2024

5  out of  5
rating by Mainelys Cayon
"Me atendió lianne Martínez,excelente y muy profesional en su trabajo,muy complacida con su atención,la recomiendo 100%"
We responded:
"Thank you so much for your wonderful review!"
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Rosalinda Oron

April 15, 2024

5  out of  5
rating by Rosalinda Oron
"Lianne Martínez Great service😊"
We responded:
"Thank you Rosalinda ! We appreciate you."