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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jacqueline A

March 31, 2023

1  out of  5 rating by Jacqueline A
"One day over and they won’t give me a rental. I have to be my insurance adjuster and claims handler for both claims they do none of the paper work or run around not feeling like they help me as I am going through two claims with them and has been a nightmare!!!!!!"

Ginny Jensen

March 17, 2023

5  out of  5 rating by Ginny Jensen
"Aly Ritter was wonderful. Mary Dixon has wonderful staff at her office. The office dog, Posie even greeted me at the door."

Brian Flynn

March 8, 2023

5  out of  5 rating by Brian Flynn
"Great service! Aly was extremely friendly and gave me all the details needed to help me make a good decision. Very positive experience."

Debbie Hart

February 22, 2023

5  out of  5 rating by Debbie Hart
"Wow! What a great experience I had setting up my condo insurance through Mary Dixon's office! Aly has been very patient with me as we had to wait several months for the completion of the condo. Aly is always friendly and very competent and efficient. Kudos to all of you!"

Hpa Tai

February 15, 2023

5  out of  5 rating by Hpa Tai
"Just a quick note to say how impressed I am with the service I receive from Lianne, Aly and Diana. They all are so friendly and extremely helpful in not only in finding the best quote and coverage for me, they explained, advised, and answered patiently to all the issues I would like to know. Their service are unbelievable. They are the BEST!!! Thank you for having such wonderful people working at State Farm! I definitely would give them a 5 star rating. If fact, they deserve 5+."

Kevin O'Farrell

January 25, 2023

5  out of  5 rating by Kevin O'Farrell
"Just want to give a shout out to Mary, she does a great job. She is very responsive to all my requests and questions. She takes the time to help me understand and help me find the appropriate products."

Peter Dombrowski

January 10, 2023

5  out of  5 rating by Peter Dombrowski
"Diana was fantastic!! True professional. She made sure I had all the coverage I needed. Compared to my existing policy and bundled separate policies together so I could save money. Thank you."

Roberta Lloyd

January 5, 2023

5  out of  5 rating by Roberta Lloyd
"Diana Lemus made shopping for car insurance painless and was a real pleasure to work with today. I would highly recommend her and this insurance firm.. and her quick response time and knowledge base is a plus!"

Julie and Gary “It's us!”

December 15, 2022

5  out of  5 rating by Julie and Gary “It's us!”
"Mary Dixon-Owner Lianne Her Right Hand Mary & Lianne go out of their way to provide exceptional, personal and educated guidance into the insurance industry. They stand out above the rest. I wouldn't dream of going to anyone else with my insurance needs. Thank you guys! Your the best in the business and I don't say that lightly. Your are always willing to answer my questions. I can't say enough about your willingness to take time to answer my questions when I know how busy you are and were during the Hurricane Ian disaster event that has devasted our area. You never hurried me, you took your time and answered every question!!!. Your amazing. Thanks doesn't seem to be enough words to let you know how much we appreciate you. You can't go wrong with these two amazing people. We are retired couple from MN and have lived her for 10+ years and have been with State Farm, Mary and Lianne. Julie & Gary-Ft. Myers, FL 33908"

Steve Gierszewski

November 3, 2022

5  out of  5 rating by Steve Gierszewski
"They have been very helpful, the staff is always friendly, and if they don't have the answer and they say they'll call you back....... They do!!!"

Albert Price

October 28, 2022

5  out of  5 rating by Albert Price
"Diana was excellent explaining everything and helped with my claim. She was awesome"

Jim Purtell

October 27, 2022

5  out of  5 rating by Jim Purtell
"Diana was a very friendly, knowledgeable and professional, a real pleasure to deal with, her customer service skills are excellent."

Allan Reynolds

October 26, 2022

5  out of  5 rating by Allan Reynolds
"We, like so many others, have suffered losses due to the catastrophic impact of Hurricane Ian. The insurance companies are obviously quite overwhelmed by the number of clients seeking assistance and compensation. We struggled for over two weeks to reach the right people, to fill out the right forms, to overcome the technological issues surrounding a claim and, to have our questions answered. Mary and her team managed to cut through the red tape and the bureaucratic rhetoric and, in less than twelve hours, have our claim settled and money deposited in our bank. We couldn't speak more highly of the prompt and professional service provided by Mary and her more-than-capable staff."

Nancy Miller

October 25, 2022

5  out of  5 rating by Nancy Miller
"Thank you Diana for the excellent job of helping us with the claim on our convertible. You gave excellent customer service."

Renay Schwada

October 19, 2022

5  out of  5 rating by Renay Schwada
"Thank you Diana Lemus for your professionalism and ease of getting new auto/renters ins during this difficult time after hurricane Ian. I was a lil on edge during the process, however Diana was very understanding and helpful explaining verbage that i was not familiar with! Thank you again Diana!!"

Allison Ritter

October 14, 2022

5  out of  5 rating by Allison Ritter
"They were amazing in dealing with issues regarding hurricane Ian! Never been more proud to have Mary as my agent with State Farm insurance!"

Mileydis Quevedo

October 14, 2022

5  out of  5 rating by Mileydis Quevedo
"Best office in the area. Highly recommended for the excellent service and knowledge of the products .Thanks"

Berta Lemus

October 13, 2022

5  out of  5 rating by Berta Lemus
"I switched over from progressive and I got better coverage and a better price . The ladies at the office were very polite and knowledgeable."

Erin Huhn

October 13, 2022

1  out of  5 rating by Erin Huhn
"DO NOT EVER get State Farm Renter's Insurance. It is a total scam. After Hurricane Ian destroyed our apartment...I was told by my local agent at Mary Dixon in Fort Meyers, FL that our policy covered $10,000 in damages & $4,280 in living expenses if I was ordered to leave the premises of my home due to damage. To cut this short We received a total $1,278 after deductibles. We have been a member of State Farm for over 40 years. VERY DISAPPOINTED in their customer service & handling of an extremely difficult time."

Ennio Maldonado

August 6, 2022

5  out of  5 rating by Ennio Maldonado
"Lianne Martinez was recommended to me and from the first call to request a quote she gave me the best service. When I have needed something with my insurance, she has helped me and above all she has been very patient and kind with me. Thank you Lianne!"

C Drake

August 5, 2022

5  out of  5 rating by C Drake
"The helpfulness and ease of transition from transferring my Texas policies to Florida ones was stress free thanks to the wonderful staff."

Aritzai Santiago

August 5, 2022

5  out of  5 rating by Aritzai Santiago
"The best team! Lianne is very professional, diligent and always ready to help the clients."

Felipe Villaneda

August 5, 2022

5  out of  5 rating by Felipe Villaneda
"Excellent service Nice people I love them"

Pablo Roldan

August 4, 2022

5  out of  5 rating by Pablo Roldan
"How it's to lose faith in a service and then again become a believer in the most unexpected way. She seemed at first like another call for a dead end road, but OMG. To learn something new every day is a reality with Miss Diana Lemus. Hat off to you, to say God works in mysterious ways is a complete understatement. Here I am thinking how unfair for me to keep paying for a certain amount that I was not happy about, been looking for days for a better quote and insurance company, and then you call. How not to compare you falling from the sky like an angel. In any case, if you don't understand anything of what I'm talking about, that's really a challenge for some people. You will love this, "Ella tambien habla español perfectamente". So... to wrap this up and not take more of your time with this review. She checks all those boxes like she owns the box list and probably by the time she owns her company will be sitting on top of all those remaining boxes. By then, I hope I can still be in business with you. Again: Knowledgeable, close (but not that close), respectable, interesting, positive, caring, (you know when you can feel someone smiling through a phone call just because you create a connection and you care about it?), that to, and last but not limited to this list, someone you can trust. That last is a gift that this office is happy to offer and share with all the clients. Thank you again Diana Lemus. If your hard work is a reflection of a well-earned team effort, then you are at the level of what insurance agencies should thrive for."

Tracie Recabo

June 28, 2022

5  out of  5 rating by Tracie Recabo
"Lianne Martinez was AMAZING!! She explained so much to me. She was very patient and had a great sense of humor. I'm so happy she was able to quickly help me get a policy and recommend any additions I may need. I tried to get other quotes but, not one of the others companies had Lianne (or someone like her) to help me. In fact James P at Progressive was down right unintelligent about insurance. Thank you Lianne."